Frequently asked questions
Starting your counselling journey is a big step, and it’s normal to have questions, especially about online therapy (see previous page).
Here, I’ll answer some common questions I've been asked to help you feel more at ease with the process. My approach is rooted in quality and integrity, ensuring that everything I do reflects my commitment to helping you feel valued and in control of your therapy.
Is everything I say in session confidential?
Yes, confidentiality is paramount in our sessions at Te Video Counselling. I adhere to strict ethical guidelines to ensure that everything discussed remains private. There are very rare exceptions, such as if there is a serious risk of harm to yourself or others, which would always be discussed with you first. Your trust and privacy are fundamental to our work.
Rest assured, any limits to confidentiality will be discussed before you begin therapy.
All records are kept within GDPR and ICO guidelines.
What concerns do people often have about online counselling?
Many people wonder about the effectiveness, privacy, and technical requirements of online counselling. Rest assured, online sessions can be just as effective as in-person ones, offering flexibility and comfort from your own space in the UK. We use secure, encrypted platforms to ensure your privacy. All you need is a stable internet connection and a private space. We can discuss any technical concerns during our free consultation.
Can I swear during sessions?
Absolutely, I encourage you to be yourself and express your thoughts and feelings authentically. It’s important to foster a space where you feel comfortable revealing your true self.
I believe that swearing can effectively convey strong emotions and important messages, and I don't shy away from it. However, I also recognise that some individuals may find swearing inappropriate for expressing their feelings. My commitment is to meet you where you are, without judgment.
Do you only work with neurodivergent clients?
No, I work with anyone over the age of 16. I have experience of working with work related stress, anger management, domestic violence, bereavement and loss, anxiety, depression, low self-esteem, relationship issues, health issues, and historical child abuse.
Will I get homework?
My person-centred approach means every session is individualised for you. I don't believe in a one-size-fits-all model or mandatory "homework." Instead, you might choose to explore somatic or creative aspects between sessions, or suggested reflections that naturally arise from our discussions, always tailored to your pace and needs. My focus is on helping you feel truly seen and understood, fostering your authentic growth.
What do I need to know about booking my first session?
Before you book your first session, please contact me to arrange a FREE no obligation 20 minute consultation where we can get to know one another a little and see if we are the right fit. This initial chat is a chance for you to ask any questions, understand how I work, and for us to decide if Te Video Counselling is the right place for you to begin your journey to feeling seen.
How do I book my session?
Once we have agreed to work togther, we will agree a day and time for your first session. This day/time is not confirmed until you make payment. Once payment is recieved, a confirmation email will be sent with the link to your session.
This process is the same for every session, if you require the same day/time every week we can arrange a block booking.